Reference

Privacy policy for your 99 Apps account

We collect what we need to run your account, process your bKash, Nagad and Rocket payments, and meet the requirements of operating in supported regions. You control access requests, and you can ask us what we hold.

Account data onlyPayment detail protectionRequest your data anytimeRegional complianceNo third-party sale

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What this policy covers and where it applies

99 Apps Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This privacy policy describes how 99 Apps collects, stores, uses and protects your personal information when you access our casino lobby, live tables, sportsbook and account wallet. We process your mobile number, email, payment identifiers for bKash, Nagad and Rocket, device information, and session activity to

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verify your identity, clear deposits, authorise withdrawals, detect unusual account behaviour, and comply with applicable requirements in jurisdictions where our service is permitted. We do not sell your data to advertisers or unrelated third parties. We share transaction records with our payment processors to complete your
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bKash, Nagad or Rocket transfers, and we may provide account logs to competent authorities when legally required in eligible regions. Data is stored on secure servers and retained for the period necessary to fulfil these purposes, typically while your account is active plus a compliance retention
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window afterward. You may request a copy of your personal data, request correction of inaccuracies, or request deletion subject to our legal and operational retention obligations. Access to 99 Apps depends on your local law and eligible regions; by using the platform you confirm you are
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legally permitted to do so where you are located.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING

How we protect and manage your information

We secure your account with session encryption, store payment identifiers separately from your profile, log access attempts to detect unauthorised use, and limit data retention to the period needed for account operation and compliance. Below are the key practices that govern how your information moves through our system and who can see it.

Collection scope

We collect your mobile number, email, payment wallet identifiers for bKash, Nagad or Rocket, device type, IP address, and session timestamps. We do not request or store your national ID, bank account credentials, or wallet PIN codes.

Cookie use

We use session cookies to keep you logged in and functional cookies to remember your language and lobby view. We do not use third-party advertising cookies. You can clear cookies in your browser settings anytime without losing your account.

Data sharing

We share transaction details with our payment processors to complete your bKash, Nagad or Rocket transfers. We do not sell your data to marketing firms. Legal requests from authorities in eligible regions are handled case-by-case under applicable law.

Your rights

You can request a copy of your data, ask for corrections, withdraw consent where applicable, and request deletion subject to our compliance retention duties.

PRIVACY CONTACT

How to reach us about your data

If you have questions about this privacy policy, want to request your data, ask for corrections, or understand how we process your bKash, Nagad or Rocket payment details, contact our support team through the channels below. We aim to respond within a reasonable timeframe and help you exercise your privacy rights where applicable law grants them.

Team online

Live chat

Open the chat bubble in the account lobby and select Privacy Inquiry. Our team can walk you through data requests, explain what we collect, and confirm how your mobile wallet details are protected.

Email

Send your privacy question or data request to our support email listed in the Contact section. Include your registered mobile number so we can verify your account and respond securely without exposing your information.

Account settings

Check the Privacy section inside your account dashboard. You can review active consent settings, see login history, and submit a formal data request that our compliance team will process within the timeframe required by law.

Common questions about your data and privacy

We collect your mobile number, email, bKash, Nagad or Rocket payment identifiers, device type, IP address and session activity. We do not store your wallet PIN, national ID or bank login credentials.

No. We do not sell your data to advertisers or unrelated third parties. We share transaction records with payment processors to clear your bKash, Nagad or Rocket transfers, and we respond to legal requests where required.

Contact our support team via live chat or email with your registered mobile number. We verify your account and send you a data summary within the timeframe required by applicable law in eligible regions.

Yes. Submit a deletion request through support. We close your account and remove your data subject to compliance retention rules, which may require us to keep transaction logs for a defined period under regional requirements.

Payment identifiers are stored separately from your profile, encrypted in transit, and shared only with our payment processor to complete your deposit or withdrawal. We do not store your mobile wallet PIN or OTP codes.

This policy covers all users in supported regions. Access to 99 Apps depends on your local law and eligible regions. By using the platform you confirm you are legally permitted to do so where you are located.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Privacy policy for your 99 Apps account

How we protect and manage your information

How to reach us about your data

Live chat

Email

Account settings

Common questions about your data and privacy

01 What personal data does 99 Apps collect from my account?

02 Do you sell my information to advertisers or third parties?

03 How can I request a copy of my personal data?

04 Can I ask you to delete my account and data?

05 How do you protect my bKash, Nagad and Rocket payment details?

06 Does this privacy policy apply everywhere 99 Apps is accessed?

Privacy Policy

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